Privacy Policy
Your privacy matters at ZaboMart. This policy explains how we collect, use, disclose, and safeguard your information when you visit our platform.
1. Introduction
Welcome to ZaboMart ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices, please contact us at privacy@ZaboMart.com.
This Privacy Policy applies to all information collected through our website (ZaboMart.com), mobile application, and any related services, sales, or events (collectively, the "Platform"). By using ZaboMart, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register, make a purchase, or interact with the Platform.
Personal Data You Disclose
- Account info: Name, email address, password, profile preferences.
- Order details: Billing/shipping address, phone number, payment card data (processed securely via third-party gateways — we do not store full card numbers).
- Communications: Customer support inquiries, reviews, feedback, or survey responses.
Automatically Collected Information
- Device & usage data: IP address, browser type, operating system, referring URLs, pages viewed, timestamps.
- Purchase history: Products viewed, cart activity, and transaction logs.
- Location data: Approximate location derived from IP address for regional compliance and personalized offers.
3. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Processing and fulfilling orders, returns, and exchanges.
- Managing your account and providing customer support.
- Sending order confirmations, shipping alerts, and service updates.
- Improving our Platform, products, and personalizing recommendations.
- Marketing communications (with your consent, where required). You can opt-out anytime.
- Detecting fraud, security incidents, and enforcing our Terms of Service.
- Complying with legal obligations.
We never sell your personal data to third parties for their own marketing purposes without explicit consent.
6. Data Security
We implement industry-standard security measures — including SSL/TLS encryption, access controls, and regular vulnerability scans — to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your login credentials.
If we become aware of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable laws.
7. Your Privacy Rights
Depending on your location (e.g., GDPR for EEA, UK, or CCPA for California residents), you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request erasure of your data, subject to legal retention obligations (e.g., transaction records).
- Opt-out of Sale/Sharing: ZaboMart does not sell personal data; however, you may opt out of targeted advertising.
- Data Portability: Receive your data in a structured, machine-readable format.
- Withdraw Consent: For marketing emails — click "unsubscribe" or adjust account settings.
To exercise these rights, contact us at privacy@ZaboMart.com. We will respond within 30 days. We may need to verify your identity.
8. Children's Privacy
ZaboMart does not knowingly collect personal information from children under the age of 13 (or under 16 in certain jurisdictions). If we become aware that a child has provided us with data, we will delete such information immediately. Parents or guardians who believe their child has submitted personal data should contact us.
9. Third-Party Links
The Platform may contain links to external websites (e.g., brand partners, social media). We are not responsible for the privacy practices of such sites. We encourage you to review their policies before providing any personal information.
10. International Data Transfers
ZaboMart is headquartered in the United States, and your data may be transferred to, stored, or processed in countries outside your own. When transferring data from the European Economic Area (EEA) or the UK, we rely on Standard Contractual Clauses (SCCs) or adequacy decisions to ensure an equivalent level of protection.
By using our Platform, you consent to the transfer of your data to the US and other jurisdictions as described.
11. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in legal requirements or our operations. The latest version will always be posted on this page with the "Last updated" date. If material changes occur, we will notify you via email or a prominent notice on the Platform. Your continued use of ZaboMart after changes constitutes acceptance.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
- 📧 Email: privacy@ZaboMart.com
- 📞 Phone: +1 (888) 789-4321 (Mon-Fri, 9am-5pm ET)
- 📍 Postal Address: ZaboMart Privacy Office, 101 Neo Plaza, Suite 500, Wilmington, DE 19801, USA
Our Data Protection Officer (DPO) can be contacted at dpo@ZaboMart.com for GDPR-related inquiries.
This Privacy Policy is intended to provide transparency and control. Trust is the foundation of ZaboMart — we will always handle your data with care and respect.